Counseling Practice – Waterhouse Counseling LLC

Johnston, Iowa-based Waterhouse Counseling LLC operates out of 8850 NW 62nd Ave, Suite 140, Johnston, IA 50131-3178, offering individual counseling services to adults navigating a range of life challenges. The practice is run by Laurene Franco, MS, MA, a Licensed Mental Health Counselor (LMHC). The overall clinical approach is described on the site as research-based and trauma-informed, with methods selected and adapted to fit each individual client’s circumstances and goals.

Franco’s clinical focus includes adults, college students, educators, and business professionals. Areas of specialty stated on the practice website include anxiety, depression, grief and loss, ADHD, women’s issues, life transitions, career counseling, cancer-related concerns, caregiver issues, and women’s health matters. Therapeutic modalities offered include Cognitive Behavioral Therapy (CBT), mindfulness and somatic therapy, Acceptance and Commitment Therapy (ACT), feminist therapy, and compassion-focused approaches. Treatment is customized to the individual rather than delivered as a standardized protocol.

Sessions are available in two formats: in-person appointments at the Johnston office, or virtual telehealth appointments. Both formats are offered Monday through Friday. The practice is actively accepting new clients. Insurance plans accepted include Aetna, BlueCross and BlueShield, Cigna, Medicare, Optum, United Healthcare, and UMR. Private pay sessions are priced at $150 for a 60-minute session. Online payments are accepted, and clients have access to a client portal for managing appointments and scheduling. No year of establishment is stated on the main page.

The practice describes its environment as a safe, nonjudgmental space where clinician and client work through personal and professional concerns together. Franco holds both a Master of Science and a Master of Arts, reflecting training across multiple counseling disciplines. The practice’s acceptance of Medicare alongside commercial plans such as Aetna, Cigna, Optum, and United Healthcare broadens accessibility for adult clients across age groups and coverage types. The client portal allows appointment management independent of office hours.

Contact: 515.257.6737.

https://www.waterhousecounseling.com/

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