Mental Health Practice – McCloud Acosta Clinical Services PLLC
McCloud Acosta Clinical Services PLLC is a trauma-focused therapy practice serving the Charlotte, Matthews, and Mint Hill, North Carolina area. The practice was founded on the principle that addressing trauma is central to resolving many mental health concerns. Two founding clinicians lead the roster: Caroline B. McCloud, MSW, LCSW, BCD, and Kristina Acosta, PhD, LCAS, LCMHC. More than 20 licensed clinicians work at the practice in total, holding credentials including MSW, LCSW, MA, LCMHC, LCMHCA, and PhD. The practice is described as therapist-owned and operated.
Two office locations serve clients: 519 W. John Street, Matthews, NC 28105, and 4520 Mint Hill Village Lane, Suite 204, Mint Hill, NC 28227. In-person and virtual tele-therapy sessions are both available. Appointment hours extend Monday through Friday, 9 a.m. to 8 p.m., and Saturday, 10 a.m. to 3 p.m. Administrative office hours are Monday through Thursday, 9 a.m. to 5 p.m., and Friday, 9 a.m. to 3 p.m.
Evidence-based modalities include Trauma-Focused CBT, EMDR, DBT, and expressive arts therapy. Services span individual therapy for adults and adolescents, family therapy, couples and marital therapy, group therapy, professional clinical supervision, and therapy intensives. Group offerings include DBT groups and specialized groups for narcissistic abuse survivors and teen self-esteem. The practice serves clients starting at age 8 through older adults.
Clinical specializations include PTSD, anxiety, depression, grief and loss, abuse recovery, phobias, personality disorders, and life transitions. Populations served include first responders, survivors of domestic violence, sexual abuse, human trafficking, and bullying, as well as individuals identifying as LGBTQ+.
Insurance accepted includes Aetna and Blue Cross Blue Shield. Out-of-network benefits, HSA, FSA payments, and a sliding scale option are also available. The practice is verified on Psychology Today and maintains a diversity statement affirming inclusion across race, gender, sexual orientation, and socioeconomic background. A Theranest EHR portal is available for existing clients to manage records and appointments. Contact: 704-286-6227 or information@macspllc.org. Fax: 1-866-636-7060.